Quality Policy

Quality Policy

The company is dedicated to the quality policy which will ensure that our activities in respect of the provision of crew management incorporation recruitment, training and travel services to the merchant navy, for officers, officer trainees and other supporting personnel fully meet the requirements of our customers at all times. The goal of Viking Recruitment is to achieve a high level of customer satisfaction. Commitment to the implementation of supporting managerial and operational systems is essential to realising that goal.

The Quality Policy is based on the following goals, against which Objectives and improvement initiatives shall be set to drive continual improvement:

1.The definition of quality as conforming to requirements, having identified very carefully the needs of our clients, our applicants and our own systems.

2.The quality management system concentrates on prevention, looking at our service provision processes, identifying the potential for errors and taking the necessary action to eliminate them.

3.The quality of service provision is based on the principle of everyone understanding how to do their job to the standard required, and doing it right first time.

4.To satisfy applicable requirements and strive for continual improvement in the quality of service provided, Objectives will be set and monitored, as a minimum, through Management Review, to ensure this is achieved.

5.To review MLC 2006 and other legal and regulatory requirements relevant to the scope of business and to ensure that we comply.

To ensure that the policy is successfully implemented, staff will be responsible for identifying client and applicant requirements and for ensuring that correct procedures are adhered to in order to meet the requirements.

Initiatives needed to ensure that the requirements of this policy are met will be set, determined and monitored at Management Review.

The Quality Policy principles and related objectives will be communicated and available to staff at all times. The Policy is also available to external interested parties via the company website.

Training will be an integral part of the strategy to achieve objectives.

Latest Jobs

Apr24

Seaman

11424

We are looking for a Seaman Grade 1 / SG1 to join the Royal Fleet Auxiliary.Candidates ...

> More
Apr24

Bosun

11423

We are looking for a Bosun for a 30m+ private quiet yacht based in the Med ...

> More
Apr24

Bar Manager

11420

A Bar Manager is required to join a luxury cruise and motor yacht company.The successful ...

> More
Apr24

Beauty Therapist

11419

We're looking for a Housekeeper with an extra skill such as Hairdresser, Beauty therapist, Masseuse ...

> More
Apr24

Recruitment Event

11418

We are on the hunt for super talented people, who are passionate about ensuring an epic ...

> More
Apr24

Deckhand

11417

We are looking for a Sailhand to join a 100m+ Private Sailing Yacht.Start Date: MayThe ...

> More
Apr24

Deckhand

11416

We are looking for a Deckhand to join a 100m+ Private Sailing Yacht.Start Date: ASAPThe ideal candidate ...

> More
Apr23

1st Officer

11415

OOW Mate required for a 45 M Private/Charter yacht.. Yacht runs with Mini ISM so ...

> More
Apr23

Second Stewardess

11414

Stewardess needed for a 38M private/charter yacht. Owners new boat but not new to yachting. ...

> More
Apr23

Head chef

11413

Rotational chef wanted for a this 45 m BUSY charter and private yacht. 2 on ...

> More
Apr23

Chief Steward/ess (Yacht)

11412

We're looking for a energetic Chief Stewardess for a 60 M+ charter Sailing yacht.Candidates should ...

> More
Apr23

International Hosts

11411

An internationally renowned cruise company is seeking an International Host/ess to join their fleet.Previous cruise ...

> More
Apr23

Sommelier

11410

A qualified and experienced Sommelier is required to join a luxury cruise company.The successful candidate ...

> More
Apr23

Paramedic

11409

We are looking for a Paramedic / Housekeeper to work onboard a 100m+ Private Motor ...

> More
Apr23

Laundryman

11408

We're looking for a Laundry Stewardess for a 75M+ Private / Charter Motoryacht.The ideal candidate ...

> More
Apr23

Deckhand

11407

We are looking for a temporary Deckhand for a 90m private yacht. Applicants will hold ...

> More