Viking Group Limited ("Viking Group") is committed to protecting the privacy of our candidates, clients and users of our website. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website or through any of our offices is only used for the purposes set out in this policy.
The Information We Collect and How We Use It
Viking Group may collect your personal details, including but not limited to your name and contact details,
including your e-mail address and other information as detailed on your CV or personal details as required for
travel requests/bookings (financial, payment card information, your professional qualifications, professional
interest’s, employment status/company) On occasions this may also include - sensitive personal information
such as details of criminal convictions and ethnic origin. This information is held, used and disclosed by us as
follows:
to provide our services to you;
to maintain our business relationship, where you are a user of our website, a client or candidate;
to enable you to submit your CV for general applications, to apply for specific jobs or to subscribe to our job
alerts. Please see the separate section on your CV below which outlines additional uses and disclosures;
to match your details with job vacancies, to assist us in finding a position that is most suitable for you and
to send your personal information (including sensitive personal information) to clients to apply for jobs;
to answer your enquiries;
to direct-market products and services, advise you of news and industry updates, events, promotions and
competitions, reports and other information. Where we do so, you will be able to unsubscribe from such
communications;
to fulfil contractual obligations with our clients
where you are registered as a candidate on our database in the UK, your personal information may be accessible
by or transferred or duplicated by our offices globally wherever they are based (e.g. in Europe, Asia, the
Americas and Australasia) to enable them to provide you with recruitment services and for the purposes of
business development, systems development and testing. We will notify you in the event we wish to transfer your
data in order to explore job opportunities for you outside the European Economic Area (EEA) and we will give
you the opportunity to withhold your consent to such transfer. Viking Group applies equal rigour to the
security of data held and processed across the whole of its global network and each global Viking Group
office outside the EEA with access to data provided in the UK, enters into a specific data protection agreement
with Viking Group UK head office thereby undertaking to meet the same standards of data security and to
act in accordance with the eight data protection principles applicable under the strict European data
protection laws. Details of all the Viking Group group company offices can be accessed at the following
link: http://www.vikingrecruitment.com/Locations/
by the Viking Group group of companies worldwide to enable the development and marketing of other
products and services and to improve our customer service and to make our services more valuable to you,
including tailoring our website when you log on to make it relevant to you personally.
to third parties who perform functions on our behalf and who also provide services to us, such as professional
advisors, IT consultants carrying out testing and development work on our business technology systems. These
third parties comply with similar undertakings of privacy and confidentiality as Viking Group;
we may also pass your personal information to, or allow access to such information by, Viking Group group
companies worldwide to enable them to use your personal data for the purposes set out above, depending on which
job you are seeking or the location where you are seeking a job.
we may also seek your consent to collect, hold, use and disclose your personal information for any other
purpose not listed above.
Lawful Basis for Collecting Data
Our legal basis for the processing of personal data is our legitimate business interests, described in more detail
below, although we will also rely on contract.
We will rely on contract if we have entered into a contract with you and a third party organisation for the booking
of travel arrangements.
Legitimate Interests: (carrying on the commercial activity of the provision of Recruitment Services):
In providing our Recruitment Services, we will carry out some processing of personal data which is necessary for the
purpose of our legitimate interests, which include:
Retaining records of our dealings and transactions and where applicable, use such records for the purposes of
establishing compliance with contractual obligations with Clients or suppliers
addressing any query or dispute that may arise including establishing, exercising or defending any legal claims
protecting our reputation
maintaining a backup of our system, solely for the purpose of being able to restore the system to a particular
point in the event of a system failure or security breach
evaluating quality and compliance including compliance with this Privacy Notice
Using your personal data to:
assess suitability and contact you regarding potential opportunities and/or our services
collate market information or trends including providing analysis to potential or actual Clients
source potential opportunities or roles as part of our Recruitment Services
personalise your experience and our offering, whether via our website or otherwise
Contract: (Entering into and performing a contract with you):
In order to provide our crew management services to shipping companies/employers andto provide travel services, we
may enter into a contract with the data subject and/or a third-party organisation. In order to enter into a
contract, we will need certain information, for example; name and address, passport details, financial information
(for billing) and sensitive personal data. A contract will also contain obligations on both the data subjects part,
our part or a third party (client/employer). We shall process the data as is necessary for the purpose of those in
order to fulfil our contractual obligations and to process flight, hotel, transfer and train bookings on your
behalf.
Email Alerts
To subscribe to job alerts emails, you will be required to provide your e-mail address, which will be used for the
purposes of keeping you informed, by e-mail, of the latest jobs and any other services by the Viking Group
Group in your nominated industry and/or will provide you with industry news. Should you decide that you no longer
wish to receive this information, unsubscribe links are provided in every email alert that you receive.
Curriculum vitae ("CV")
We give you the option of submitting your CV via our website or by providing your CV to one of our consultants. You
can do this either to apply for a specific advertised job or for consideration by our recruitment consultants for
positions as they come up. Your CV will be stored in the Viking Group database and will be accessible by
Viking Group consultants in the UK, and others of the Viking Group group of companies worldwide,
including New Zealand and the USA. You can withdraw your permission for your data processed outside the UK upon
completing your registration form. In addition, the Viking Group database, including the information relating
to you, can be accessed by any of our recruitment consultants working in other offices of the Viking Group
group of companies, both inside and outside the European Economic Area for such purposes as business development
and to enable them to provide their recruitment services to you.
You can update your CV at any time, simply by following the same procedure to submit a new CV. Your old CV will
automatically be archived providing the submission details remain the same (for example you submit both CVs using
the same email address, or you advise the relevant contact of your new submission).
Aggregate Information about Viking Group online visitors
We gather information and statistics collectively about all visitors to our website and all of the Viking
Recruitment group company websites, for example, which area users access most frequently, and which services users
access the most. We only use such data in the aggregate form. This information helps us determine what is most
beneficial for our users and how we can continually improve our online services to create a better overall
experience for our users. We may also undertake marketing profiling to help us identify services or jobs which may
be of interest to you.
Use of Cookies
Cookies
Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree.
These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a
good experience when you browse our website and also allows us to improve our site.
We use the following cookies:
Strictly necessary cookies - These are cookies that are required for the operation of
our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies - These allow us to recognise and count the number of
visitors and to see how visitors move around our website when they are using it. This helps us to improve the way
our website works, for example, by ensuring that users are finding what they are looking for easily.
Cookie Name
Expiration Time
Description
_ga
2 years
Used to distinguish users.
_gid
24 hours
Used to distinguish users.
_gat
1 minute
Used to throttle request rate.
AMP_TOKEN 30 seconds to 1 yearContains a token that can be used to retrieve a Client ID from AMP Client ID service.
Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID
service.
_gac_UA-106489671-190 daysContains campaign related information for the user. If you have linked your Google
Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.
Access
You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you
to verify your identity and for more information about your request. Where we are legally permitted to do so, we
may refuse your request and will give you reasons for doing so.
If you would like to make a request for information, please contact info@vikingcrew.com You
also have the right to ask Viking Group to stop using your information. However, if this involves a request
for deletion of your file, please be aware that we may not be required or able to do so, particularly where your
file also holds information about our clients or financial information that we need to keep for periods of up to
six years, i.e. that relate to tax matters. Where we are unable to comply with your request we will provide reasons
for failing to do so.
Other websites
Please note that clicking on links and banner advertisements may result in your transferral to another website -
where data privacy practices may be different to that of Viking Group. Visitors should consult the other
websites' privacy policies as we are not responsible for, and have no control over, information that is submitted
to or collected by these third parties.
Internet-based transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily
involves the transmission of data on an international basis. Therefore, by browsing our website and communicating
electronically with us, you acknowledge and agree to our processing of personal data in this way.
Changes to our Privacy Policy
This privacy policy may be changed by Viking Group at any time. If we change our privacy policy in the future,
we will advise you of changes or updates to our privacy policy by a prominent notice on our website. Continued use
of this website or our services after such changes will constitute your acceptance of such changes.
If, at any time, you have questions or concerns about Viking Group's online privacy commitment, please feel
free to e-mail us at info@vikingcrew.com
or call
our head office.
Equal Opportunities
Viking Group is an equal opportunities employer and a company committed to diversity. This means that all job
applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of
gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation,
religion or age.
As part of our commitment to equal opportunities we may from time to time use information provided by you for the
purposes of diversity monitoring. All such information will be used on an anonymised basis. Please click here for
more information on diversity.
